10 Pethaven Lane, Augusta, ME 04330
(207) 626-3491


Animal Care Technician & Front Desk Representative

Reports to: Director of Operations

Job Summary:

Primary responsibilities include care of shelter animals in accordance with state animal welfare laws and policies of the Kennebec Valley Humane Society; sanitary and humane operation of kennel facilities; providing the highest level of customer service while doing animal showings and adoptions with perspective families, and service the public in a courteous manner and increasing community awareness of the society’s goals and services through contact with shelter clients and visitors. This position is also responsible for answering telephones, greeting and routing the public, and daily input in the shelter database.

Essential Functions:

The job duties include cleaning, feeding and medicating animals and conducting showings with adoptable pets and the public as well has providing excellent customer service while helping to manage our busy front desk.  Prior animal handling experience is strongly preferred.

Knowledge, Skill & Abilities

  • Working knowledge of state animal welfare and rabies laws, knowledge of various breeds of animals, how to properly handle animals and recognize common diseases. Must treat animals humanely and with compassion both on and off the job and transmit these values to others. 
  • Ability to communicate effectively and work cooperatively with the shelter manager, coworkers, board of directors, volunteers, and the general public. 
  • Strong PC skills and working knowledge of various software a must – Microsoft Office products, shelter database, etc. 

Education, Experience & Qualifications

  • Valid State of Maine Driver’s license
  • High School Diploma or GED

Great customer service and ability to work well with others in fast paced, team environment are a must! The position will be 5 days a week and the salary is $10-$11 per hour.

To apply, please email a resume and cover letter to operations@pethavenlane.org

Canine Training & Behavior Manager

Reports to: Director of Operations

Job Summary:

The Canine Behaviorist is responsible for managing the canine population at KVHS. This includes the ability to study behavior of the dogs to create behavior modification and training plans for issues pertaining to aggression, fear, and food insecurity; conduct temperament tests and behavioral assessments for KVHS dogs; provide ongoing basic and advanced training for shelter dogs; provide basic and advance training for KVHS staff and volunteers handling dogs; provide behavior & retention plans for dogs when adopted into homes; and work closely with adopters to match their needs to the correct dog for their family.

Essential Functions:

Behavior Modification:

Ability to work closely with dogs to identify programs to resolve or work toward resolutions for behavior issues. Behavior modification may pertain to food insecurity, fear aggression, aggression toward other animals or toys, and issues with possession and guarding.

Temperament test & Behavior assessment

Using standard temperament test tools, provide testing for all KVHS dogs and record all data observed during testing.

Basic and advanced dog training

Ability to create training programs for shelter dogs. Shelter dogs should learn basic commands such as sit, stay, come and should learn proper leash walking manners.

Basic and advanced dog training and handling for staff and volunteers

Ability to train KVHS staff and volunteers ranging from basic dog walking training, clicker training, and other training areas as assigned.

Provide behavior plans to adopters

Create positive, transparent relationships with KVHS dog adopters. Work closely with adopters to establish behavior programs that will make adopted dogs successful in their new homes.

Provide ongoing support to adoptions

Work closely with the KVHS operations team to provide the highest level of support to adopters who meet and adopt KVHS dogs.

Knowledge, Skill & Abilities

  • Significant knowledge of the field of canine behavior and training;
  • Highly detail oriented, enthusiastic and energetic;
  • Strong interpersonal skills and positive, people oriented problem solving skills;
  • Ability to manage multiple, detail-oriented priorities;
  • Highly organized with excellent written and oral communication skills;
  • High attention to detail and time management to ensure follow through on multiple priorities;
  • Provide outstanding customer service.

Education, Experience & Qualifications

  1. Prior experience working with dog training and/or dog behavior is required.
  2. Ability to work evenings or weekends and travel on occasion.
To apply, please email a resume and cover letter to operations@pethavenlane.org